Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202300524 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202304126 | Wheatley Housing Group Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | July 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202308797 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202308876 | Fife Council | Secondary School | Upheld, recommendations | July 2025 |
| 202310193 | West Dunbartonshire Council | Mould / damp | Upheld, recommendations | July 2025 |
| 202310591 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202401449 | Tayside NHS Board | Admission / discharge / transfer procedures | Some upheld, no recommendations | July 2025 |
| 202404774 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2025 |
| 202407136 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2025 |