Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202204751 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202204974 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202008929 | Fife Council | Rights of way and public footpaths | Some upheld, recommendations | December 2023 |
| 202100413 | The City of Edinburgh Council | Kinship care | Upheld, recommendations | December 2023 |
| 202100839 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |
| 202101013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |
| 202101258 | Forth Valley NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2023 |
| 202104942 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | December 2023 |
| 202107467 | The Highland Council | Child services and family support | Some upheld, recommendations | December 2023 |
| 202109305 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2023 |