Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103458 | Dundee City Council | Child services and family support | Upheld, recommendations | August 2023 |
| 202105712 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202106302 | East Dunbartonshire Health and Social Care Partnership | Standard of care | Upheld, recommendations | August 2023 |
| 202106485 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202107689 | Scottish Ambulance Service | Admission / discharge / transfer procedures | Upheld, recommendations | August 2023 |
| 202110970 | Perth and Kinross Council | Assessments / self-directed support | Upheld, recommendations | August 2023 |
| 202200038 | A Medical Practice in the Forth Valley NHS Board area | Complaints handling | Upheld, recommendations | August 2023 |
| 202200345 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2023 |
| 202201207 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202204333 | Dundee City Council | Neighbour disputes and anti-social behaviour | Upheld, recommendations | August 2023 |