Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102623 | Glasgow City Council | disabled access | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102664 | Kingdom Housing Association Ltd | Complaints handling | Not upheld, no recommendations | July 2012 |
| 201102717 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102732 | Forth Valley NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201102760 | University of Glasgow | Academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2012 |
| 201102828 | A Medical Practice in the Fife NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |
| 201102903 | West Lothian Council | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | July 2012 |
| 201102919 | Dumfries and Galloway Housing Partnership | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, recommendations | July 2012 |
| 201102950 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Upheld, recommendations | July 2012 |
| 201102971 | South Ayrshire Council | Policy/administration | Upheld, recommendations | July 2012 |