Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104634 | University of Aberdeen | Admissions | Not upheld, no recommendations | July 2012 |
| 201104820 | Scottish Water | Damage caused / compensation | Not upheld, no recommendations | July 2012 |
| 201104877 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Not upheld, no recommendations | July 2012 |
| 201104879 | Scottish Prison Service | Visits | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104902 | Scottish Water | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201104967 | Scottish Prison Service | Visits | Some upheld, recommendations | July 2012 |
| 201105057 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Upheld, recommendations | July 2012 |
| 201105087 | Renfrewshire Council | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201105297 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Not upheld, no recommendations | July 2012 |
| 201200021 | A Medical Practice in the Tayside NHS Board area | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2012 |