Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103744 | Scottish Prison Service | Progression | Not upheld, no recommendations | June 2012 |
| 201103809 | Tayside NHS Board | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201103813 | Scottish Prison Service | Downgrading | Not upheld, no recommendations | June 2012 |
| 201103837 | Scottish Prison Service | Policy/Administration | Not upheld, action taken by body to remedy, no recommendations | June 2012 |
| 201103838 | Scottish Prison Service | Accommodation (including cell amenities and location) | Not upheld, no recommendations | June 2012 |
| 201103894 | Dundee City Council | Repairs and maintenance of housing stock | Not upheld, no recommendations | June 2012 |
| 201103896 | A Medical Practice in the Fife NHS Board area |
Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201104084 | Falkirk Council | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201104093 | The Moray Council | Maintenance and repair of roads | Not upheld, no recommendations | June 2012 |
| 201104151 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2012 |