Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502773 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201502853 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502996 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201503079 | A Medical Practice in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2016 |
| 201503081 | Dundee and Angus College | student discipline | Not upheld, recommendations | May 2016 |
| 201503155 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201503161 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201503185 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201503373 | East Dunbartonshire Council | refuse collection & bins | Not upheld, recommendations | May 2016 |
| 201503391 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2016 |