Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201504475 | University of Edinburgh | policy/administration | Not upheld, no recommendations | May 2016 |
| 201504595 | The City of Edinburgh Council | council tax | Some upheld, recommendations | May 2016 |
| 201504628 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201504724 | Scottish Prison Service | visits | Not upheld, recommendations | May 2016 |
| 201504847 | A Medical Practice in the Tayside NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2016 |
| 201504898 | Glasgow City Council | council tax | Upheld, recommendations | May 2016 |
| 201504921 | Aberdeen City Council | claims for damage, injury, loss | Upheld, recommendations | May 2016 |
| 201505033 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | May 2016 |
| 201505278 | Scottish Qualifications Authority | handling of application | Not upheld, no recommendations | May 2016 |
| 201505304 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |