Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405800 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201406197 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | March 2016 |
| 201406403 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201406830 | Borders NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | March 2016 |
| 201407131 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201407185 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201407224 | Business Stream | charging method / calculation | Upheld, recommendations | March 2016 |
| 201407466 | Scottish Prison Service | progression | Not upheld, no recommendations | March 2016 |
| 201407734 | South Lanarkshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2016 |
| 201407811 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |