Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406499 | Orkney NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201406716 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
| 201407111 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2016 |
| 201407227 | Berwickshire Housing Association Ltd | terminations of tenancy | Some upheld, recommendations | February 2016 |
| 201407237 | Fife Council | policy/administration | Some upheld, recommendations | February 2016 |
| 201407809 | Edinburgh College | communication staff attitude dignity and confidentiality | Some upheld, recommendations | February 2016 |
| 201500443 | Scottish Ambulance Service | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201500520 | University of Edinburgh | academic appeal/exam results/degree classification | Some upheld, recommendations | February 2016 |
| 201500916 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201500934 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |