Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500073 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | January 2016 |
| 201500474 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201500502 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201500679 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201500706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2016 |
| 201501177 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201501192 | Scottish Prison Service | transfer to another prison | Upheld, recommendations | January 2016 |
| 201501352 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, recommendations | January 2016 |
| 201501395 | University of Edinburgh | student discipline | Not upheld, no recommendations | January 2016 |
| 201501832 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2016 |