Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404965 | A Dentist in the Fife NHS Board area | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2015 |
| 201405213 | East Ayrshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2015 |
| 201405246 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201405461 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201405601 | Scottish Prison Service | progression | Upheld, recommendations | October 2015 |
| 201405886 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2015 |
| 201405899 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2015 |
| 201406007 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | October 2015 |
| 201406039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | October 2015 |
| 201406045 | Port of Leith Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | October 2015 |