Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203283 | The Highland Council | zoning of local authorities, planning blight, flood prevention | Not upheld, no recommendations | September 2015 |
| 201300569 | A Dental Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2015 |
| 201304137 | Ayrshire College | student discipline | Not upheld, no recommendations | September 2015 |
| 201400210 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2015 |
| 201400650 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2015 |
| 201402116 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2015 |
| 201402212 | North Lanarkshire Council | special educational needs - assessment & provision | Not upheld, recommendations | September 2015 |
| 201402437 | Dumfries and Galloway Council | caravan sites | Not upheld, no recommendations | September 2015 |
| 201402576 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2015 |
| 201402587 | Queens Cross Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | September 2015 |