Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

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Case Ref Number

Case Ref	Organisation	Subject	Outcome	Report Date
201004624	Scottish Prison Service	orderly room hearing	Upheld, action taken by body to remedy, no recommendations	June 2011
201004643	Grampian NHS Board	lost property claim	Resolved, action taken by body to remedy	June 2011
201004809	Scottish Prison Service	education; classes	Upheld, action taken by body to remedy, no recommendations	June 2011
201004870	Scottish Prison Service	communication and records, transfer	Not upheld, no recommendations	June 2011
201005058	Scottish Prison Service	prisoner privileges; buying goods	Not upheld, no recommendations	June 2011
201100008	South Lanarkshire Council	refuse collection and bins; policy/administration	Not upheld, no recommendations	June 2011