New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604307 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604579 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604585 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604614 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604728 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2017 |
| 201604896 | Fife Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201605172 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201608067 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2017 |
| 201507475 | Fife Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2017 |