New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201004154 | A Medical Practice, Forth Valley NHS Board | lists | Some upheld, recommendations | October 2011 |
201004178 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
201004195 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
201004201 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
201004315 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | October 2011 |
201004322 | The City of Edinburgh Council | acquisition, home loss, disturbance, compulsory purchase and repurchase | Not upheld, no recommendations | October 2011 |
201004424 | East Dunbartonshire Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
201004479 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2011 |
201004517 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2011 |
201004586 | East Lothian Council | council tax (incl community charge) | Not upheld, no recommendations | October 2011 |