New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201002699 | A Medical Practice, Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
201002832 | Aberdeenshire Council | council tax (incl community charge) | Some upheld, recommendations | October 2011 |
201002888 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
201002957 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Some upheld, recommendations | October 2011 |
201003602 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
201003620 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | October 2011 |
201003746 | Education Scotland | policy/administration | Some upheld, recommendations | October 2011 |
201003839 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | October 2011 |
201003905 | Scottish Prison Service | progression | Some upheld, recommendations | October 2011 |
201003984 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | October 2011 |