Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201407524

  • Case ref:
    201407524
  • Date:
    July 2015
  • Body:
    Borders NHS Board
  • Sector:
    Health
  • Outcome:
  • Subject:
    clinical treatment / diagnosis

Summary

Ms C complained that staff at Borders General Hospital failed to diagnose and treat her ankle injury. During the course of our investigation, Ms C decided that she no longer wished to pursue her complaint with us, and so we closed the file and took no further action.

Updated: March 13, 2018