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Decision Report 201801027

  • Case ref:
    201801027
  • Date:
    March 2019
  • Body:
    West Dunbartonshire Council
  • Sector:
    Local Government
  • Outcome:
    Resolved, no recommendations
  • Subject:
    repairs and maintenance

Summary

Mrs C, the sole homeowner in a council owned block of homes, complained about a unreasonable delay in arranging for mutual repairs to the property and a failure to keep her reasonably informed regarding when repairs would be carried out. We took no further action as the complaint was resolved on the basis of a reduction in the cost of the repair work in acknowledgement of the complaint received.

Updated: March 20, 2019