SPSO Conference 2025

From Complaint to Impact: The journey of improving outcomes for services users

Join us on Wednesday 19 November 2025 at the Edinburgh International Conference Centre for a one day event aimed at staff and representatives involved in complaint handling for public sector organisations in Scotland. 

The event will include a keynote speaker, interactive workshops, panel Q&A sessions and networking opportunities.

Early bird ticket price: £155.00
(We are not VAT Registered, therefore the above prices are face value)

Please complete the registration details below to secure a ticket. You can also keep up to date with details on our Conference webpage here: https://www.spso.org.uk/spso-conference

Join the conversation on social media using #SPSO25.

If you have any questions or you wish to make a larger group booking, get in touch at [email protected] 

Important Notice: should you register for a ticket for this conference, you must notify [email protected] no later than Wednesday 12 November at 5pm should you no longer be able to attend (or find a replacement delegate). If you do not inform us in advance, and do not attend the conference, the ticket price will be levied to compensate the Day Delegate cost and catering provision.