Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503682 | The Highland Council | February 2007 | View PDF |
| 200601025 | The City of Edinburgh Council | February 2007 | View PDF |
| 200500468 | Lothian NHS Board | January 2007 | View PDF |
| 200500735 | The City of Edinburgh Council | January 2007 | View PDF |
| 200500779 | Shetland NHS Board | January 2007 | View PDF |
| 200501141 | Perth and Kinross Council | January 2007 | View PDF |
| 200501436 | Fife NHS Board | January 2007 | View PDF |
| 200501517 | Aberdeenshire Council | January 2007 | View PDF |
| 200501676 | University of Aberdeen | January 2007 | View PDF |
| 200501971 | Dundee City Council | January 2007 | View PDF |