Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200600613 | Glasgow City Council | March 2007 | View PDF |
| 200600770 | Castle Rock Edinvar Housing Association | March 2007 | View PDF |
| TH0014_03 | Crofters Commission | March 2007 | View PDF |
| 200401429 | Scottish Prison Service | February 2007 | View PDF |
| 200401919 | Crofters Commission | February 2007 | View PDF |
| 200500060 200600224 | West Dunbartonshire Council | February 2007 | View PDF |
| 200501332 | Lothian NHS Board | February 2007 | View PDF |
| 200501624 | Tayside NHS Board | February 2007 | View PDF |
| 200501799 | East Lothian Council | February 2007 | View PDF |
| 200501851 | Fife NHS Board | February 2007 | View PDF |