Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200502015 | Lothian NHS Board | January 2007 | View PDF |
| 200502052 | Lothian NHS Board | January 2007 | View PDF |
| 200502097 | Lanarkshire NHS Board | January 2007 | View PDF |
| 200502396 | Scottish Ambulance Service | January 2007 | View PDF |
| 200502545 | Tayside NHS Board | January 2007 | View PDF |
| 200502645 | Aberdeen City Council | January 2007 | View PDF |
| 200502666 | Greater Glasgow & Clyde NHS Board | January 2007 | View PDF |
| 200502753 | Renfrewshire Council | January 2007 | View PDF |
| 200502765 | Lothian NHS Board | January 2007 | View PDF |
| 200502807 | Loch Lomond and The Trossachs National Park Authority | January 2007 | View PDF |