Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200903131 | The Highland Council | June 2010 | View PDF |
| 200903204 | Grampian NHS Board | June 2010 | View PDF |
| 200903339 | A Dentist, Lothian NHS Board | June 2010 | View PDF |
| 200801865 | Greater Glasgow and Clyde NHS Board | May 2010 | View PDF |
| 200801946 | Ayrshire and Arran NHS Board | May 2010 | View PDF |
| 200802564 | A Dentist, Western Isles NHS Board | May 2010 | View PDF |
| 200802971 | Lothian NHS Board | May 2010 | View PDF |
| 200803019 | South Ayrshire Council | May 2010 | View PDF |
| 200901216 | Greater Glasgow and Clyde NHS Board | May 2010 | View PDF |
| 200901774 | Lothian NHS Board | May 2010 | View PDF |