Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200801582 200801583 | Lothian NHS Board and Borders NHS Board | January 2010 | View PDF |
| 200801806 | Fife Council | January 2010 | View PDF |
| 200801828 | Lothian NHS Board | January 2010 | View PDF |
| 200802225 | Lothian NHS Board | January 2010 | View PDF |
| 200803152 | Greater Glasgow and Clyde NHS Board - Acute Services Division | January 2010 | View PDF |
| 200701396 | A Medical Practice, Lanarkshire NHS Board | December 2009 | View PDF |
| 200701716 | Tayside NHS Board | December 2009 | View PDF |
| 200701747 200800670 | Ayrshire and Arran NHS Board and North Ayrshire Council | December 2009 | View PDF |
| 200702047 | Tayside NHS Board | December 2009 | View PDF |
| 200702367 | Edinburgh College of Art | December 2009 | View PDF |