Overview
The complainant (Miss C) complained about her general practitioner practice (the Practice), saying that they had removed her, her mother (Mrs C) and her father (Mr C) from their list of patients.
Specific complaint and conclusion
The complaint which has been investigated is that the Practice wrongly removed Miss C, Mrs C and Mr C from their patient list (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.