Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503141 | The City of Edinburgh Council | June 2007 | View PDF |
| 200503196 | Greater Glasgow and Clyde NHS Board | June 2007 | View PDF |
| 200503286 | Highland NHS Board | June 2007 | View PDF |
| 200503516 | East Lothian Council | June 2007 | View PDF |
| 200503579 | The City of Edinburgh Council | June 2007 | View PDF |
| 200503583 | A Dental Practice, Greater Glasgow and Clyde NHS Board | June 2007 | View PDF |
| 200503633 | Ayrshire and Arran NHS Board | June 2007 | View PDF |
| 200600026 | East Ayrshire Council | June 2007 | View PDF |
| 200600033 | Western Isles NHS Board | June 2007 | View PDF |
| 200600075 | East Renfrewshire Council | June 2007 | View PDF |