Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200501980 | South Lanarkshire Council | July 2007 | View PDF |
| 200502032 | Fife Council | July 2007 | View PDF |
| 200502049 200502361 200502362 | NHS 24, Scottish Ambulance Service and Tayside NHS Board | July 2007 | View PDF |
| 200502165 | A Medical Practice, Forth Valley NHS Board | July 2007 | View PDF |
| 200502264 | Tayside NHS Board | July 2007 | View PDF |
| 200503060 | Lanarkshire NHS Board | July 2007 | View PDF |
| 200503076 | North Lanarkshire Council | July 2007 | View PDF |
| 200503137 | Lothian NHS Board | July 2007 | View PDF |
| 200503386 | Comhairle nan Eilean Siar | July 2007 | View PDF |
| 200503653 | Western Isles NHS Board | July 2007 | View PDF |