This complaint was received from the tenant of an East Ayrshire Council house in Kilmarnock (Mr L). Mr L was aggrieved about the Council’s actions as housing authority, in intimating to him that they intended to raise proceedings to recover possession of his home on grounds of his prolonged absence without their prior permission.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 20374
Updated: December 11, 2018