The complaint concerned The City of Edinburgh Council’s response, in December 2001, to an enquiry from the complainants’ architectural agents which failed to disclose a condition attached to an amended planning consent of twenty years earlier, that the terraced dwelling house in which they resided should not be extended without the prior written approval of the planning authority.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 21059
Updated: December 11, 2018