South Lanarkshire Council - complaint was from the tenant of a multi storey council flat (referred to in this report as Mr C) who complained that the Council had delayed inordinately after September 2004 in effecting a repair to the door entry system at the block of flats. He also complained that they failed to inform him of their complaints procedure.
Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Investigation Report 200501450
Updated: December 11, 2018