South Lanarkshire Council - complaint was from the tenant of a multi storey council flat (referred to in this report as Mr C) who complained that the Council had delayed inordinately after September 2004 in effecting a repair to the door entry system at the block of flats. He also complained that they failed to inform him of their complaints procedure.
Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Investigation Report 200501450
Updated: December 11, 2018