The complaint relates to the sale of land owned by the Council, which subsequently restricted Mr and Mrs C's access to their former home which they rented from the Council. Mr and Mrs C decided to move into another council house but were unhappy that this move affected their discount entitlement and their right to buy the new property.
Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Investigation Report 200500875
Updated: December 11, 2018