The Scottish Ambulance Service -
This complaint concerns the events that took place when a Scottish Ambulance crew responded to an emergency telephone call. The complainant believed that the crew behaved unprofessionally during and after their attendance at the scene.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200501929
Updated: December 11, 2018