The City of Edinburgh Council - complaint was from Mr C alleging that The City of Edinburgh Council (the Council) failed to handle properly his representations about his council tax. He said that this placed him in a difficult financial position.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200501822
Updated: December 11, 2018