The City of Edinburgh Council - The complaint was made by former tenants (Mr and Mrs C) against the City of Edinburgh Council (the Council). The complaint concerned the Council's handling of Mr and Mrs C's termination of their tenancy of a council house, and the matter of rent arrears. The complaint was resolved by the Council during the investigation procedure.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200502300
Updated: December 11, 2018