The City of Edinburgh Council - complaint concerned a member of the public (Mr C in this report) complaining against The City of Edinburgh Council (the Council). The complaint concerned the Council's handling of Mr C's council tax account.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Report 200502310
Updated: December 11, 2018