The Highland Council - complaint was from a member of the public (Ms C) who claimed that the Highland Council (the Council) had failed to carry out repairs and to properly maintain her home, and also that the Council had failed to deal effectively with anti-social neighbours.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200500441
Updated: December 11, 2018