The Scottish Commission for the Regulation of Care - This concerned the Care Commission’s handling of a complaint brought by a Mrs A against the Association, and the subsequent issues raised. It also related to the Care Commission’s formal advice to the Association that Mr B, a Care Manager for the Association, was not considered to be a ‘fit person’ to hold a management position under the terms of the Regulation of Care (Requirements as to Care Services)(Scotland) Regulations 2002 (the Regulations) (SSI 2002 114).
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report TH0062_04
Updated: December 11, 2018