Falkirk Council - complaint was against Falkirk Council from the owners of a house (Mr and Mrs C) who were concerned about aspects of their neighbours' rear extension. At that stage, the Council's complaints procedures had not been completed. After considering the Council's response which they received on 26 September 2005, the complainants asked this office to pursue matters on their behalf.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200501654
Updated: December 11, 2018