The complainant (Miss C) raised concerns that her mother had received inadequate care and treatment at her GP practice (the Practice) between 20 January 2000 and 26 September 2000. Miss C was also concerned about the length of time taken by the Practice to respond to her complaint.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200502445
Updated: December 11, 2018