Overview
The complaint relates to the installation of a fire wall by Dundee City Council (the Council) in a property which is partly owned by the complainant (Mr C). Mr C was aggrieved that the Council had not obtained his consent prior to installing this fire wall.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) the Council instructed works to install a fire division wall without Mr C's consent as owner (upheld);
- (b) the Council failed to respond to Mr C's correspondence asking them to explain the legal basis for installing the fire division wall (partially upheld); and
- (c) the Council wrongly awarded grant aid to other owners (no finding).
Redress and recommendation
The Ombudsman recommends that the Council apologise to Mr C for the failings identified in the report. The Council have accepted the recommendation.