Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Investigation Report 200601123

  • Report no:
    200601123
  • Date:
    June 2007
  • Body:
    North Lanarkshire Council
  • Sector:
    Local Government

Overview

The complainant (Ms C) raised a number of concerns about an incident involving her son while he was at school.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  Ms C was not advised properly of the circumstances involved (not upheld);
  • (b)  insufficient information was obtained and the school failed to seek medical help (not upheld);
  • (c)  on his return to school, Ms C's son was unreasonably required to participate in PE (not upheld); and
  • (d)  although Ms C's son identified those involved, the school failed to report this to the police (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018