Overview
The complainant (Mr C) raised a number of concerns about the treatment his late mother (Mrs A) received from her General Practitioner (the GP) during 2006. These included issues such as a failure by the GP to action treatment for Mrs A's reported concerns of nausea and weight loss and a failure to diagnose that she was suffering from fluid on her lungs. In addition, Mr C complained that the GP failed to call an ambulance when Mrs A took ill at the Practice on 29 September 2006. Mrs A was taken to hospital later the same day by ambulance from her home but sadly did not recover from a coma and died two weeks later.
Specific complaints and conclusions
The complaints which have been investigated are that the GP:
- (a) failed to provide treatment for Mrs A's reported concerns of nausea and weight loss and failed to diagnose that she was suffering from fluid on her lungs (not upheld); and
- (b) failed to call an ambulance when Mrs A took ill at the Practice on 29 September 2006 (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.