Overview
The complainant (Mr C) claimed that West Lothian Council (the Council) failed to conduct the required consultation before installing traffic calming measures in his neighbourhood and that the Council failed to warn him of the aftermath of their installation as he reported that they were causing noise and vibration from traffic.
Specific complaint and conclusion
The complaint which has been investigated is that the installation of traffic calming measures took place after inadequate consultation with local residents and without warning of the possible consequences (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.