Overview
The complainants (Mr and Mrs C) raised three specific complaints against East Renfrewshire Council (the Council) that they had not adequately handled their objections to, and thereafter approved the erection of, a two storey extension to the rear of a neighbouring bungalow.
Specific complaints and conclusions
The complaints which have been investigated are that the Council:
- (a) failed to take account of Mr and Mrs C's objections to a neighbouring extension (not upheld);
- (b) did not allow Mr and Mrs C to attend meetings about the proposed extension (not upheld); and
- (c) made a decision based on overshadowing calculations which were flawed (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.