Scottish Public Services Ombudsman

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  • Report number:
  • Date:
    April 2009
  • Body:
    Forth Valley NHS Board
  • Sector(s):
  • Keywords:
    Care and treatment; complaint handling 22 April 2009 200701701


The complainant (Mr C) raised a number of concerns about the care and treatment of his 86-year-old father (Mr A) at one of the hospitals of Forth Valley NHS Board (the Board), Stirling Royal Infirmary (the Hospital), between his admission, following a fall, and his death there, several months later.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a) aspects of the care and treatment fell below a reasonable standard (not upheld); and
  • (b) the Board's handling of the complaint fell below a reasonable standard (upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Download report number 200701701 as a PDF (46.96 KB)

Updated: May 20, 2013