Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Investigation Report 200602375

  • Report no:
    200602375
  • Date:
    September 2009
  • Body:
    The Highland Council
  • Sector:
    Local Government

Overview
The complainant (Mr C) complained to the Ombudsman's office that the Highland Council (the Council) had failed to respond appropriately to complaints he had made against his neighbours regarding their alleged behaviour.

Specific complaint and conclusions
The complaint which has been investigated is that the Council failed to provide appropriate responses to Mr C's representations about his neighbours' alleged anti-social behaviour between October 2005 and October 2007 (not upheld).

Redress and recommendations
The Ombudsman has no recommendations to make.

Updated: December 11, 2018