Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Making a complaint

Use this section to research how to complain about a public service, and how SPSO looks at complaints.

The downloadable information leaflets and fact sheets explain more about our service and typical subjects such as GPs, council tax and antisocial behaviour.

Ready to make a complaint? Start your complaint today using the secure online complaints form.

Wellbeing support

We recognise the importance of accessing appropriate support during times of crisis, stress or difficulty. We have listed a range of services available for support. More information can be found here

 

Updated: May 15, 2026