Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Making a complaint

Use this section to research how to complain about a public service, and how SPSO looks at complaints.

The downloadable information leaflets and fact sheets explain more about our service and typical subjects such as GPs, council tax and antisocial behaviour.

Ready to make a complaint? Start your complaint today using the secure online complaints form.

Updated: January 26, 2024