Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
Use this section to research how to complain about a public service, and how SPSO looks at complaints.
The downloadable information leaflets and fact sheets explain more about our service and typical subjects such as GPs, council tax and antisocial behaviour.
Ready to make a complaint? Start your complaint today using the secure online complaints form.
