COVID-19 update

Our office is currently not open to visitors. We are responding to emails and are operating a limited telephone service for complaints related enquiries. Our Scottish Welfare Fund review service is available by telephone as normal. Please read our information for customers and organisations.

COVID-19 update

Like most organisations, at the SPSO we have implemented our business continuity procedures during the Coronavirus (COVID-19) pandemic.  We are continue to assess the impact that the Coronavirus pandemic has had on our ability to continue to deliver high quality services and updating staff and stakeholders regularly.

The impacts on our service have been significant, and unfortunately there continues to be unprecedented delays in our ability to continue delivering our services to the timescales and levels we normally do. For more information please see our detailed information on delays.

We continue to closely follow the advice issued by the Scottish Government and Health Protection Scotland.

Further information

Please read additional detailed information 


Updated: March 28, 2022