Easter closure

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. Complaints can still be made via our complaints form but they will not be received until we reopen. Wishing you a happy Easter! 

Technical issues:

The SPSO advice line is currently unavailable due to technical issues which we are working with our telephone provider to resolve.  We apologise for the inconvenience and hope to find a resolution as soon as possible. 

Ombudsman's findings May 2020

We did not lay any decisions before the Scottish Parliament this month.  For more information and an update on our services in response to COVID-19, please click on the link below.  

Download the Ombudsman's overview (PDF, 125KB) or read it online (link is external).

Media enquiries can be made by email.

Updated: May 20, 2020